			<link rel="stylesheet" id="basel-el-section-title-css" href="https://www.trt.com/wp-content/themes/basel/css/parts/el-section-title.min.css?ver=5.5.1" type="text/css" media="all" /> 			{"id":17863,"date":"2024-09-23T09:05:04","date_gmt":"2024-09-23T09:05:04","guid":{"rendered":"https:\/\/www.trt.com\/?p=17863"},"modified":"2024-10-16T03:06:24","modified_gmt":"2024-10-16T03:06:24","slug":"delivering-large-scale-telco-support","status":"publish","type":"post","link":"https:\/\/www.trt.com\/sg\/delivering-large-scale-telco-support\/","title":{"rendered":"Case Study: Optimizing Telco&#8217;s Network Performance"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row video_bg=&#8221;yes&#8221; video_bg_url=&#8221;https:\/\/www.youtube.com\/watch?v=BqFSHbzSs7U&#8221; css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1727068778924{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;}&#8221;][vc_column basel_text_align=&#8221;center&#8221;][vc_custom_heading text=&#8221;Empowering Large Scale Telco Support&#8221; font_container=&#8221;tag:h1|font_size:36px|text_align:center|color:%23FFFFFF&#8221; google_fonts=&#8221;font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221; css=&#8221;.vc_custom_1727083924816{padding-right: 5px !important;padding-left: 5px !important;}&#8221;][vc_column_text css=&#8221;&#8221; basel_color_scheme=&#8221;light&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Optimizing Network Performance for a Multinational Telecom Corporation<\/h2>\n<p>[\/vc_column_text][vc_separator css=&#8221;.vc_custom_1726731531967{margin-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;20&#8243; css=&#8221;.vc_custom_1726644770400{background-color: #FFFFFF !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; basel_text_align=&#8221;center&#8221;][vc_row_inner gap=&#8221;1&#8243; css=&#8221;.vc_custom_1726811887571{margin-right: 1px !important;margin-left: 1px !important;padding-right: 15px !important;padding-bottom: 5px !important;padding-left: 15px !important;background-color: #FFE1B4 !important;border-radius: 15px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1727061700936{padding-top: -10px !important;}&#8221;]<strong style=\"font-size: 1.25em; display: block; margin-bottom: 5px;\">Company Overview:<\/strong><\/p>\n<ul style=\"padding-left: 25px; padding-right: 15px; line-height: 1.6; list-style-position: inside;\">\n<li>A<b> global telecom pioneer <\/b>corporation.<\/li>\n<li>Operated globally in <strong>over 130 countries<\/strong>.<\/li>\n<li>Founded in <strong>1865<\/strong> (159 years).<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;45&#8243;][vc_hoverbox image=&#8221;17991&#8243; primary_title=&#8221;&#8221; primary_title_font_container=&#8221;color:%23FFFFFF&#8221; primary_title_google_fonts=&#8221;font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221; hover_title=&#8221;TRT Delivered Results&#8221; hover_title_font_container=&#8221;color:%23FFFFFF&#8221; hover_title_google_fonts=&#8221;font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221; shape=&#8221;square&#8221; hover_background_color=&#8221;custom&#8221; hover_btn_title=&#8221;Book Free Quote&#8221; hover_btn_style=&#8221;flat&#8221; hover_btn_color=&#8221;warning&#8221; hover_btn_size=&#8221;sm&#8221; hover_btn_align=&#8221;center&#8221; hover_btn_i_icon_fontawesome=&#8221;fas fa-calendar-alt&#8221; css_animation=&#8221;fadeInUp&#8221; use_custom_fonts_primary_title=&#8221;true&#8221; use_custom_fonts_hover_title=&#8221;true&#8221; hover_add_button=&#8221;true&#8221; hover_btn_add_icon=&#8221;true&#8221; css=&#8221;.vc_custom_1727079311137{margin-right: 0px !important;margin-bottom: 55px !important;margin-left: 0px !important;padding-right: 5px !important;padding-left: 5px !important;}&#8221; hover_custom_background=&#8221;#1E7FBE&#8221; primary_title_link=&#8221;url:http%3A%2F%2Fwww.trt.com%2Fcontact-us|title:Contact%20Us|target:_blank&#8221; hover_btn_link=&#8221;url:http%3A%2F%2Fwww.trt.com%2Fcontact-us|target:_blank&#8221;]<\/p>\n<div style=\"width: 94%; border-top: 3px solid orange; padding-top: 10px; margin: 0 auto;\"><strong style=\"font-size: 1.2em; display: block; margin-bottom: 5px; line-height: 1.1; text-align: center; color: #fff;\">Large Scale Telco Support:<\/strong><\/div>\n<ul style=\"line-height: 1.5; color: #fff; padding: 15px 30px 5px 35px;\">\n<li style=\"list-style: none; position: relative; font-size: 1em; line-height: 1.45;\"><span style=\"position: absolute; left: -20px; color: #fff; font-size: 1em;\">\u2022<\/span> Resident Network Engineer based in Madrid, Spain.<\/li>\n<li style=\"list-style: none; position: relative; font-size: 1em; line-height: 1.45;\"><span style=\"position: absolute; left: -20px; color: #fff; font-size: 1em;\">\u2022<\/span> Network issue resolution under strict SLAs.<\/li>\n<li style=\"list-style: none; position: relative; font-size: 1em; line-height: 1.45;\"><span style=\"position: absolute; left: -20px; color: #fff; font-size: 1em;\">\u2022<\/span> Proactive\/reactive software support and patching.<\/li>\n<li style=\"list-style: none; position: relative; font-size: 1em; line-height: 1.45;\"><span style=\"position: absolute; left: -20px; color: #fff; font-size: 1em;\">\u2022<\/span> Comprehensive sparing strategy centered in Madrid for SLA adherence.<\/li>\n<\/ul>\n<p>[\/vc_hoverbox][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_raw_html css=&#8221;&#8221;]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[\/vc_raw_html][vc_separator color=&#8221;mulled_wine&#8221; style=&#8221;shadow&#8221; border_width=&#8221;2&#8243; css=&#8221;.vc_custom_1726646356949{padding-top: 10px !important;padding-right: 20px !important;padding-left: 20px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1727082253646{margin-bottom: 20px !important;padding-top: 5px !important;padding-right: 10px !important;padding-left: 10px !important;}&#8221; el_class=&#8221;.my-text-block&#8221;]<\/p>\n<p style=\"font-size: 15px;\">Discover how <strong>TRT&#8217;s large-scale telecom support <\/strong>improved network performance and efficiency for its client, maintaining<strong> over 3,000 devices<\/strong> with exceptional reliability. With a <strong>resident engineer in Madrid and a proactive approach<\/strong>, network issues were swiftly resolved, adhering to strict SLAs. A <strong>comprehensive sparing strategy<\/strong> ensured rapid parts availability, further minimizing downtime and enhancing operational continuity.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1726554569265{margin-top: -10px !important;padding-top: -20px !important;}&#8221;][vc_column][vc_empty_space height=&#8221;20&#8243;][vc_separator color=&#8221;chino&#8221; style=&#8221;shadow&#8221; border_width=&#8221;2&#8243; css=&#8221;.vc_custom_1726635955688{margin-bottom: 0px !important;}&#8221;]<div class=\"title-wrapper  basel-title-color-default basel-title-style-default basel-title-size-large text-center vc_custom_1727079189034\"><div class=\"liner-continer\"> <span class=\"left-line\"><\/span> <h2 class=\"title\" >Their Challenges<span class=\"title-separator\"><span><\/span><\/span><\/h2> <span class=\"right-line\"><\/span> <\/div><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1726647043248{background-color: #FBFBFB !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1727077985284{background-color: #F3E3D37D !important;}&#8221;][vc_icon icon_fontawesome=&#8221;fas fa-broadcast-tower&#8221; color=&#8221;white&#8221; background_style=&#8221;rounded-less&#8221; background_color=&#8221;sky&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;.vc_custom_1727078468006{margin-bottom: 10px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><strong>Complex Network Infrastructure<\/strong><\/h4>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1727056926312{padding-right: 25px !important;padding-left: 25px !important;}&#8221; el_class=&#8221;.my-text-block-2&#8243;]Managing over 3,000 Juniper and Cisco devices posed significant challenges in terms of efficiency and effectiveness.[\/vc_column_text][vc_empty_space height=&#8221;25&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1727078009165{background-color: #F3E3D37D !important;}&#8221;][vc_icon icon_fontawesome=&#8221;fas fa-clipboard-check&#8221; color=&#8221;white&#8221; background_style=&#8221;rounded-less&#8221; background_color=&#8221;sandy_brown&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;.vc_custom_1727078475479{margin-bottom: 10px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><strong>Strict SLAs<\/strong><\/h4>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1727056945711{padding-right: 25px !important;padding-left: 25px !important;}&#8221; el_class=&#8221;.my-text-block-2&#8243;]Client required adherence to stringent SLAs, demanding timely and efficient support to avoid penalties.[\/vc_column_text][vc_empty_space height=&#8221;25&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1727078020635{background-color: #F3E3D37D !important;}&#8221;][vc_icon icon_fontawesome=&#8221;fas fa-handshake&#8221; color=&#8221;white&#8221; background_style=&#8221;rounded-less&#8221; background_color=&#8221;green&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;.vc_custom_1727078483215{margin-bottom: 10px !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><strong>Proactive and Reactive Support<\/strong><\/h4>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1727056968358{padding-right: 25px !important;padding-left: 25px !important;}&#8221; el_class=&#8221;.my-text-block-2&#8243;]Delivered both proactive maintenance and timely reactive support, including software patching, to keep the network secure and up-to-date.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_separator color=&#8221;chino&#8221; style=&#8221;shadow&#8221; border_width=&#8221;3&#8243; css=&#8221;&#8221;][vc_empty_space][\/vc_column][\/vc_row][vc_row gap=&#8221;5&#8243; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1726733459477{margin-right: 1px !important;margin-left: 1px !important;padding-right: 5px !important;padding-left: 5px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;]<div class=\"title-wrapper  basel-title-color-default basel-title-style-default basel-title-size-default text-center vc_custom_1727079200092\"><div class=\"liner-continer\"> <span class=\"left-line\"><\/span> <h2 class=\"title\" >What We Helped Them Achieve<span class=\"title-separator\"><span><\/span><\/span><\/h2> <span class=\"right-line\"><\/span> <\/div><\/div>[vc_row_inner css=&#8221;.vc_custom_1726734289497{margin-top: -30px !important;padding-right: 0px !important;padding-bottom: 15px !important;padding-left: 0px !important;}&#8221;][vc_column_inner width=&#8221;5\/6&#8243;][vc_empty_space height=&#8221;40&#8243;][vc_column_text css=&#8221;.vc_custom_1727082299134{padding-left: 10px !important;}&#8221;]<!-- Layout for Both Desktop and Mobile --><\/p>\n<div style=\"display: flex; align-items: center; margin-bottom: 30px; flex-wrap: wrap;\">\n<p><img decoding=\"async\" style=\"width: 100px; height: 100px; margin-right: 30px;\" src=\"https:\/\/www.trt.com\/wp-content\/uploads\/2024\/09\/Comprehensive-Hardware-Maintenance-300x300.png\" alt=\"Comprehensive Hardware Maintenance\" \/><\/p>\n<div style=\"flex: 1; text-align: justify;\"><strong style=\"font-size: 1.2em; display: block; margin-bottom: -20px;\">Comprehensive Hardware Maintenance:<\/strong><br \/>\nMaintained over 3,000 devices, ensuring consistent performance and minimizing operational disruptions.<\/div>\n<\/div>\n<div style=\"display: flex; align-items: center; margin-bottom: 30px; flex-wrap: wrap;\">\n<p><img decoding=\"async\" style=\"width: 100px; height: 100px; margin-right: 30px;\" src=\"https:\/\/www.trt.com\/wp-content\/uploads\/2024\/09\/Resident-Network-Engineer-300x300.png\" alt=\"Resident Network Engineer\" \/><\/p>\n<div style=\"flex: 1; text-align: justify;\"><strong style=\"font-size: 1.2em; display: block; margin-bottom: -20px;\">Resident Network Engineer:<\/strong><br \/>\nDeployed an on-site engineer in Madrid for immediate support and quick resolution of network issues.<\/div>\n<\/div>\n<div style=\"display: flex; align-items: center; margin-bottom: -20px; flex-wrap: wrap;\">\n<p><img decoding=\"async\" style=\"width: 100px; height: 100px; margin-right: 30px;\" src=\"https:\/\/www.trt.com\/wp-content\/uploads\/2024\/09\/Proactive-Support-Trend-Analysis-300x300.png\" alt=\"Proactive and Reactive Support\" \/><\/p>\n<div style=\"flex: 1; text-align: justify;\"><strong style=\"font-size: 1.2em; display: block; margin-bottom: -20px;\">Proactive and Reactive Support:<\/strong><br \/>\nDelivered both proactive maintenance and timely reactive support, including software patching, to keep the network secure and up-to-date.<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243; basel_text_align=&#8221;center&#8221; css=&#8221;.vc_custom_1726726305175{background-color: #FFE5BF !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 20px !important;border-color: #FFFFFF !important;}&#8221;][vc_single_image image=&#8221;16761&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1726727440229{margin-bottom: 15px !important;padding-right: 10px !important;padding-left: 10px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1726727333779{margin-bottom: 10px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Outcome<\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;mulled_wine&#8221; style=&#8221;shadow&#8221; el_width=&#8221;80&#8243; css=&#8221;.vc_custom_1726732669101{margin-bottom: -5px !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1726735019374{margin-top: 0px !important;padding-top: 10px !important;padding-right: 20px !important;padding-left: 20px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1727060046026{padding-top: 10px !important;}&#8221;]<\/p>\n<div style=\"display: flex; flex-wrap: wrap; justify-content: center;\">\n<div style=\"flex: 1 0 50%; display: flex; align-items: center; justify-content: center; flex-direction: column; padding: 10px;\">\n<p><img decoding=\"async\" style=\"height: 75px; width: 75px;\" src=\"https:\/\/www.trt.com\/wp-content\/uploads\/2024\/09\/Improved-Network-Performance-300x300.png\" alt=\"Improved Network Performance\" \/><\/p>\n<h6 style=\"margin-top: -15px; text-align: center;\">Improved Network Performance<\/h6>\n<\/div>\n<div style=\"flex: 1 0 50%; display: flex; align-items: center; justify-content: center; flex-direction: column; padding: 10px;\">\n<p><img decoding=\"async\" style=\"height: 75px; width: 75px;\" src=\"https:\/\/www.trt.com\/wp-content\/uploads\/2024\/09\/Enhanced-Efficiency-300x300.png\" alt=\"Enhanced Efficiency\" \/><\/p>\n<h6 style=\"margin-top: -15px; text-align: center;\">Enhanced Efficiency<\/h6>\n<\/div>\n<div style=\"flex: 1 0 50%; display: flex; align-items: center; justify-content: center; flex-direction: column; padding: 10px;\">\n<p><img decoding=\"async\" style=\"height: 75px; width: 75px;\" src=\"https:\/\/www.trt.com\/wp-content\/uploads\/2024\/09\/Adherence-to-SLAs-300x300.png\" alt=\"Adherence to SLAs\" \/><\/p>\n<h6 style=\"margin-top: -15px; text-align: center;\">Adherence to SLAs<\/h6>\n<\/div>\n<div style=\"flex: 1 0 50%; display: flex; align-items: center; justify-content: center; flex-direction: column; padding: 10px;\">\n<p><img decoding=\"async\" style=\"height: 75px; width: 75px;\" src=\"https:\/\/www.trt.com\/wp-content\/uploads\/2024\/09\/Reduced-Costs-300x300.png\" alt=\"Reduced Costs\" \/><\/p>\n<h6 style=\"margin-top: -15px; text-align: center;\">Reduced Costs<\/h6>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;40&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_cta h2=&#8221;Looking for a dependable partner to elevate your network infrastructure?&#8221; txt_align=&#8221;center&#8221; color=&#8221;white&#8221; add_button=&#8221;bottom&#8221; btn_title=&#8221;Contact Us&#8221; btn_color=&#8221;warning&#8221; btn_align=&#8221;center&#8221; css=&#8221;.vc_custom_1727059729943{background-color: #3882C3 !important;border-radius: 20px !important;}&#8221; btn_link=&#8221;url:http%3A%2F%2Fwww.trt.com%2Fcontact-us|title:Contact%20Us|target:_blank&#8221;]<\/p>\n<p style=\"text-align: center; color: white;\">Contact TRT today to discover how our services can transform your operations.<\/p>\n<p>[\/vc_cta][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row video_bg=&#8221;yes&#8221; video_bg_url=&#8221;https:\/\/www.youtube.com\/watch?v=BqFSHbzSs7U&#8221; css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1727068778924{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;}&#8221;][vc_column basel_text_align=&#8221;center&#8221;][vc_custom_heading text=&#8221;Empowering Large Scale Telco Support&#8221; font_container=&#8221;tag:h1|font_size:36px|text_align:center|color:%23FFFFFF&#8221;<\/p>\n","protected":false},"author":14,"featured_media":19681,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-17863","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Case Study: Optimizing Telco&#039;s Network Performance | TRT<\/title>\n<meta name=\"description\" content=\"Explore how TRT\u2019s large-scale telco support for Nokia enhanced network performance, efficiency, and SLA adherence, ensuring optimal operation of over 3,000 devices with minimal downtime.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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