managed-services Archives - Total Risc Technology (TRT)

Additional Project Services

Specialised Solutions to Suit Your Business

In addition to ongoing system implementation, management and support, TRT is on hand to assist you with a one-off or specialised projects as they arise.

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Database & Application Support Services

Industry Leading Brands, Service and Support

Combining our experienced in-house database specialists and our close partnership with leading database and application providers, TRT delivers a full range of integrated database and application support services.

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Real Time Alerting & Monitoring Software

Proactive Monitoring and Optimisation of Your Systems

In technology and business things move fast and if something goes wrong, every second count. That’s why TRT offers real-time automated monitoring and alerting software and services to save you time, effort and technical resources.

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Quarterly System-Storage & Backup Heathchecks

Resolve Issues Before They Become Disruptive

Today’s enterprise-wide IT systems are highly powerful, complex and customizable programs capable of processing hundreds of applications and vast amounts of important data. While this makes them extremely valuable to your business, they can also be a vulnerability.

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Ongoing Account Management

With You Every Step of the Way

When you partner with TRT we take accountability for delivering what we say we will and track our performance every step of the way.

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Dedicated Managed Services Team

Your True Technology Business Partner

At TRT, we are serious about providing personal, responsive and expert customer service and working together with your team as a true business partner.

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24/7 Systems/Storage Administration

Onsite & Remote IT Support Services

Whether you need urgent onsite support, remote offsite support or advice and guidance over the telephone, we’re there for you wherever and whenever you need us.

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24/7 IT Support and Diagnosis Options

Responsive Support Around the Clock

As part of our standard service agreement, TRT provides clients with fast and knowledgeable IT and software support services whenever, and however, it suits your business.

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Knowledge Base & Documentation

With You Every Step of the Way

When you partner with TRT we take accountability for delivering what we say we will and track our performance every step of the way. Our cloud backup solutions for businesses in Singapore ensure that your data is replicated, protected and stored properly so you can access it when needed.

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Customised Service Levels

Singapore Moves Fast. We Move Faster.

When your business depends on technology for everyday operations, every second of downtime is costly and waiting for IT support and maintenance services is not an option.

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IBM, HPE & Oracle Certified Specialist

Experienced and Accredited Midrange Specialists

At TRT we are proud of the proven track record we have developed in supporting enterprise environments in partnership with many of the world’s leading technology providers.

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Customer Controlled Escalation

Hands-On Support from the Top Down

TRT is serious about forming a true business partnership with our clients. We offer all our clients multiple contact points and escalation paths should they be required.

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Core Technical Competencies

World Class Support for The World’s Leading Brands

You have invested in quality hardware and software for your core enterprise business applications. Now, to maximise your return on investment, you will need the IT maintenance and support services to match.

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LEARN MORE ABOUT US

Our Services

Our range of IT services has enabled TRT to become the trusted advisor for many of the world’s leading organizations.

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Testimonials

Our clients love our team of service-oriented professionals who puts their business as their top priority. Find out why TRT stands out in the industry direct from the people we work with.

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Careers

We believe in fostering a culture of open-mindedness, compassion, and inclusiveness among individuals and groups as we continue our success as a global organization.

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