RESOLUTION RATE
UPON FIRST ONSITE VISIT
Hardware Maintenance & Software Support
We offer support and maintenance plans across a range of devices and systems.
#1 IT Cost Reduction Specialist since 1997
Bottom Line Savings Through Custom-Tailored Solutions
We are here to help you get the most out of your IT enterprise infrastructure, enjoy lower total cost of operations and maximize uptime for your critical systems everywhere and anytime!
98.9%
150 000+
IT DEVICES SUPPORTED
GLOBALLY
24/7
GLOBAL SUPPORT COVERAGE
Delivering Excellence, Serving The Best
“It is our mission to redefine enterprise IT services by allowing our clients to focus on their points of competitive advantage, whilst providing them with the ability to protect their investments in technology, processes and personnel.“
– Domenic Romanelli –
CEO
We Provide You With Real Choice
Get the most out of your IT Enterprise Infrastructure. No compromises.
Just the right solution with bottom line savings.
Lower Your Total Cost of Operations
Reduce your Operational Costs by 20-30% through our low-cost services, delivering consistent savings for your business.
Resolve Issues Quickly
Enjoy 24/7 access to World-Class service delivery with our service-oriented professionals who put your business at the top of their priority.
Maximize Your Uptime
No Interruptions in Your Business Flow with our Proactive IT Infrastructure Monitoring and real time alerting services to save you time, effort and technical resources.
WITH 3 SIMPLE STEPS
We Can Help You Save Time, Effort and Technical Resources
DEPLOY
Precision installation, ensuring seamless integration of hardware and software.
MANAGE
Streamlined oversight, optimizing operations for peak performance.
SUPPORT
Reliable assistance and guidance for sustained success.
TRT Sparing Strategy
TRT’s Comprehensive Global Parts Strategy ensures that all your clients receive the
highest level of uptime on their critical systems.
Audit
Sparing
Purchasing
Warehouse
Storage
30-Day Transition Period
Conduct Logical and
Physical Audit
Identification of
component details,
failure rate, life
expectancy/shelf
life.
Sourcing and
Purchasing from
Global Suppliers
Nearest Capital City
Sparing Strategy
Comprehensive Global Parts Strategy
Periodical Part Replenishment
Our Partners
Our experienced and accredited specialists have a proven track record, developed through supporting enterprise environments in partnership with many of the world's leading technology providers.
RESOURCES
For You
Any Plans To Migrate To Cloud?
Latest Article
Service Features
24/7 Mid & Enterprise IT Hardware Maintenance
Supporting the Systems Powering Your Business
In a business world increasingly powered by complex mission-critical IT systems, keeping on top of upgrades, maintenance and risks is essential to protecting and optimising the smooth operation of your organisation.
See Service Details24/7 Support and Diagnosis Options
Responsive Support Around the Clock
As part of our standard service agreement, TRT provides clients with fast and knowledgeable support whenever, and however, it suits your business.
See Service Details24/7 Systems/Storage Administration
Whenever You Need Us, We’re There
Whether you need urgent onsite support, remote offsite support or advice and guidance over the telephone, we’re there for you wherever and whenever you need us.
See Service DetailsCore Technical Competencies
World Class Support for The World’s Leading Brands
When you’ve invested in quality hardware and software for your core enterprise business applications, it is critical to maximise your return on investment with maintenance and support services to match.
See Service DetailsCustomer Controlled Escalation
Hands-On Support from the Top Down
TRT is serious about forming a true business partnership with our clients and offer all our clients multiple contact points and escalation paths should they be required.
See Service DetailsCustomised Service Levels
Support When and Where You Need It. Guaranteed.
When your business depends on technology for everyday operations, every second of downtime is costly and waiting for support is not an option.
See Service DetailsData Protection Strategy / Solution
What Level of Protection is Right for You?
Before determining exactly what business continuity and disaster recovery plan you need in place for your business it is essential to analyze your systems, data, and requirements and develop a solution that cost-effectively meets your needs today and into the future.
See Service DetailsIBM, HPE & Oracle Certified Specialist
Experienced and Accredited Midrange Specialists
At TRT we are proud of the proven track record we have developed in supporting enterprise environments in partnership with many of the world’s leading technology providers.
See Service DetailsSchedule Testing Programs
With Backups It’s Better to be Safe than Sorry
Once you have a solid business continuity and disaster recovery plan in place, it is important to make sure it’s working with regularly scheduled tests.
See Service DetailsTRT Disaster Recovery Centre
State-of-the-Art Facilities with Global Access
With state-of-the-art disaster recovery centers right across the Globe supported by a comprehensive suite of professional services, TRT has an effective solution for all budgets and needs.
See Service DetailsWarm Sites
Back Up and Running in 24 Hours After a Disaster
A warm site is a disaster recovery option where a data centre location is pre-loaded with computer hardware and software equivalent to the systems within your organisation. This means your backup data can rapidly be installed in the event of a disaster.
See Service Details
LEARN MORE ABOUT US
Our Services
Our range of IT services has enabled TRT to become the trusted advisor for many of the world’s leading organizations.
Testimonials
Our clients love our team of service-oriented professionals who puts their business as their top priority. Find out why TRT stands out in the industry direct from the people we work with.
Careers
We believe in fostering a culture of open-mindedness, compassion, and inclusiveness among individuals and groups as we continue our success as a global organization.
Our Locations
We are a regional renowned business development team with locations all over the globe.
Our Esteemed Global Partners —————
Our partnerships that allow us to be at the top of the IT industry.
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