Top IT Support and Network Maintenance Services

TRT works with companies who do not always have the latest Enterprise Technology to help reduce their operating expenses (OPEX) and at the same time improve the service levels of that infrastructure by providing IT support and maintenance services. 

IT support and maintenance services are essential for organizations running at peak performance by proactively identifying and resolving any issues that arise swiftly and efficiently.  TRT aims to deliver the finest IT support and maintenance services that will help businesses alleviate downtime, increase productivity, optimize networks, and reduce the risk of cyber-attacks.

We understand that secured IT systems are critical to the success of any business, which is why our IT support and maintenance solutions are catered to a broad range of devices and systems — designed to provide maximum uptime and reliability. These solutions will sure-fire help organizations to operate optimally, thereby enhancing the success of their business.

IT Support & Network Maintenance Services

Support The Systems Powering Your Business

Successful businesses often require robust data-center solutions to manage their IT systems efficiently. We understand that every business has unique requirements when it comes to data management, and that’s why we offer tailored solutions to meet your specific business needs. Be on top of upgrades, maintenance and risks to optimise the smooth operations of your organisation.

As a proactive business partner, we can ensure the highest possible uptime and scalability for your data-center solutions while taking responsibility for the ongoing maintenance and support of your hardware and software systems, helping to optimize the smooth operations of your organization.

Explore The Best Network Maintenance Services

Preserving a robust and reliable network maintenance service has become paramount for businesses in today’s ever-evolving technological landscape to remain up-to-date, secure, operational, and competitive. With TRT’s solid network maintenance services, businesses can benefit from uninterrupted access to their systems and data, minimizing downtime and enhancing productivity. 

Furnished with the latest tools and techniques to monitor, diagnose, and resolve network issues, we pride ourselves on delivering innovative and customized solutions tailored to clients’ specific needs for long-term success. Our network maintenance services have assisted many organizations’ digital infrastructure with round-the-clock support and quick response times.

Our comprehensive range of IT services and CRM software solutions in Malaysia can unlock your business’s full potential, in addition to providing IT maintenance and support. This strategy will help reduce your operating and deployment costs of networking devices while maintaining critical service level to your business units.

Service Features

24/7 Mid & Enterprise IT Hardware Maintenance

Supporting the Systems Powering Your Business

In a business world increasingly powered by complex mission-critical IT systems, keeping on top of upgrades, maintenance and risks is essential to protecting and optimising the smooth operation of your organisation.

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24/7 Support and Diagnosis Options

Responsive Support Around the Clock

As part of our standard service agreement, TRT provides clients with fast and knowledgeable support whenever, and however, it suits your business.

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24/7 Systems/Storage Administration

Whenever You Need Us, We’re There

Whether you need urgent onsite support, remote offsite support or advice and guidance over the telephone, we’re there for you wherever and whenever you need us.

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Core Technical Competencies

World Class Support for The World’s Leading Brands

When you’ve invested in quality hardware and software for your core enterprise business applications, it is critical to maximise your return on investment with maintenance and support services to match.

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Customer Controlled Escalation

Hands-On Support from the Top Down

TRT is serious about forming a true business partnership with our clients and offer all our clients multiple contact points and escalation paths should they be required.

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Customised Service Levels

Support When and Where You Need It. Guaranteed.

When your business depends on technology for everyday operations, every second of downtime is costly and waiting for support is not an option.

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Data Protection Strategy / Solution

What Level of Protection is Right for You?

Before determining exactly what business continuity and disaster recovery plan you need in place for your business it is essential to analyze your systems, data, and requirements and develop a solution that cost-effectively meets your needs today and into the future.

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IBM, HPE & Oracle Certified Specialist

Experienced and Accredited Midrange Specialists

At TRT we are proud of the proven track record we have developed in supporting enterprise environments in partnership with many of the world’s leading technology providers.

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Schedule Testing Programs

With Backups It’s Better to be Safe than Sorry

Once you have a solid business continuity and disaster recovery plan in place, it is important to make sure it’s working with regularly scheduled tests.

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TRT Disaster Recovery Centre

State-of-the-Art Facilities with Global Access

With state-of-the-art disaster recovery centers right across the Globe supported by a comprehensive suite of professional services, TRT has an effective solution for all budgets and needs.

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Warm Sites

Back Up and Running in 24 Hours After a Disaster

A warm site is a disaster recovery option where a data centre location is pre-loaded with computer hardware and software equivalent to the systems within your organisation. This means your backup data can rapidly be installed in the event of a disaster.

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